Open your virtual desktop and click on the folder icon at the bottom or your name in the top left hand corner. Now with permissions added we can move on to the next step. Its possible this won't show up if you haven't opened it yet or its not currently open, in which go ahead and launch the virtual and go back to here to enable the read and write access manually. If that isn't visible, press the Command Key ⌘ + Spacebar then search for " System Preferences" then click on it or press Enter to open.Ĭlick on " Security and Privacy", this is where we can configure read and write access.įrom here you should see a window like below, scroll down till you see " Files and Folders" on the left hand side and on the right " Allow the apps below to access files and folders"Ĭheck all the boxes for Citrix Viewer and Win10RETR or Win1064 if listed. Go to Security and Privacy settings, this is accessed by opening System Preferences which looks like a gear on your Dock. We are going to just give it full access so it feels easiest when moving files back and forth without worry. Usually a popup will appear when opening the folder in your virtual desktop asking if you would like to give certain access. Step 1: Configuring for read and write access.Ĭitrix can't read or write files from your Mac until you give permission. If you are looking for instructions for Windows, you can find it here: This article covers saving files from your virtual desktop to your local device, in this case, a mac. Modified on: Thu, 5 Dec, 2019 at 10:48 AM It's so opposite to Apple it's incredible.Solution home Public FAQ Opening or Saving files on your local device while using the Citrix virtual environment (MacOS) The Citrix website is completely impossible for anyone who doesn't work for Citrix to use and Citrix seem to be completely incapable of seeing their product miasma through the mind of someone coming to the Citrix universe for the first time. Citrix make so many products and it is absolutely impossible to deduce what they all do, how (or if) they work together or how to use them. The impenetrable Citrix website is anathema to the slickness and clarity that is Apple. Then there was the Citrix support or rather lack of it.
After that it never worked until you manually started the plug-in which was buried deep in the recesses of Mac OS. It was so convoluted under the old online plug-in you had to make sure you had the right version of JAVA installed just to run the installer. The main difference seems to be the installation and set-up. As has already been pointed out, this replaces the old Citrix Online Plug-in.
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